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  • kchopson

    When You Should NOT Use Facebook for RSVPs

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    Talk about a total fiasco! What looked like an exciting record opening party for a popular artist resulted in scores of angry people and certainly a black eye for the event planner. The event seemed simple enough. It was to be held in a popular restaurant that could accommodate about eighty people. Since the event was free, the planner simply wanted a list of people attending. She even announced the event on Facebook, which would seem to guarantee that they could easily sell out the event. This is where the problems began. The planner wanted people to bring tickets in... Read more »


  • lbradford

    Room Block Piracy Affects More than the Bottom Line

    An Update on Room Block Piracy and Poaching in the Meetings Industry Photo credit: Online Trading Academy via flickr.com. Earlier this year, the Convention Industry Council’s (CIC) Accepted Practices Exchange (APEX) Initiative organized a workgroup to focus on the issue of room block piracy and poaching. The APEX Room Block Poaching Workgroup conducted an initial survey of meeting professionals in April to gauge the scope of this issue. Meeting professionals from a wide variety of industries responded to the survey, providing insight on how this issue has affected their events. In a presentation at the IMEX Exhibition in Frankfurt in... Read more »


  • kchopson

    Meeting Contract Wording for the Worst Case

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    Unexpected events such as Ebola can cause havoc for travel and, consequently, for meetings. This has forced meeting planners to pay more attention to a term that has often been cloaked in mystery. The term is “force majeure”, which literally means “superior force”. While to most people this phrase means an “Act of God”, this phrase actually has a specific legal definition. When used in a legal contract, this provision excuses a party from liability if some unforeseen event beyond the control of that party prevents it from performing its obligations under the contract. To meeting planners, what this means... Read more »


  • kchopson

    Using Evernote for Business: How Evernote can Help Meeting Planners

    Evernote

    A common difficulty in event management is organization; keeping track of constant changes and updates is hard. Using Evernote for business can keep you organized and sync your notes across all of your devices. Ask yourself:  Have you ever walked into a site visit with a paper notebook in your hand, furiously sketching notes throughout the day? When you got back to the office, did you then take a few hours to type those notes into your laptop so you could report your findings? Have you occasionally misplace your notebook in a stack of other notebooks? If you have a... Read more »


  • kchopson

    Nine Features Your Mobile Event App Must Have!

    ERMobile Attendee App for iPhone and Android

    Apps for conferences and trade shows are red hot. Your attendees expect that your show will have a mobile app that will not only replace the old printed program, but will add some additional modules as a result of being digital. So what are the key features your app must have? Schedule. All sessions and events should be listed in the program including (with few exceptions) those that require an extra fee, pre-registration or restricted attendance. Times should be clearly listed along with the location or room. Itinerary. One of the favorite activities of many conference attendees has been to... Read more »