Posts Tagged: Surveys

kchopson

How Verifying Your Conference Attendees Can Help Your Bottom Line

In the mad rush to get ready for a conference, it is easy to ignore one of the most important metrics of show – namely, who actually attended. Planners often overlook this metric because the registration revenue is already in the bank so, in their overworked mind, it is not particularly important knowing who actually showed up. This is a major mistake because knowing your attendees from your no-shows is very important for your planning, marketing and bottom line. There are two things you should take into account when getting ready to verify your attendees.Know the difference between Attendance and... Read more »

kchopson

How to Save Tons of Time with Automated Surveys and CEUs

After working very hard to put on a great conference, the nail in the coffin for the planners’ exhaustion is often the issuing and collation of meeting related surveys and CEUs. If the work is performed using paper and/or spreadsheets, the resulting toil is usually a mountain of tedious and error-prone management of forms. The work is labor and time-intensive and, consequently, unnecessarily expensive. The good news is there are some great technology tools for automating much of these processes. These tools tend to specialize in a particular purpose but can work in harmony with the right selection of products.... Read more »

kchopson

5 Steps to Collect Intelligent Annual Meeting Data

By: Kathy Benson and K.C. Hopson For many associations, the annual meeting is the organization’s top revenue source. For this bottom-line reason, planners and evaluators of this event need to be able to mine smarter and more actionable insights from attendee registration data and post-event evaluations. Evaluation of the annual meeting is an opportunity to engage with members and prospects and learn more about them and their needs. Planners and evaluators need to look at it from a strategic standpoint to gain more insight and inform their organizational strategy. By asking the right questions, there is an invaluable opportunity to... Read more »

kchopson

A Better Way to Manage Conference Certifications

Have you seen this way of tracking CEUs at a conference before? The first step is to print out sign in sheets, possibly pre-populated with attendee names. The next step is throughout the conference placing the sheets in the appropriate rooms before the workshop and then picking them up after each session. After the show the show organizers get to back to the office and collate the signatures with the registration, membership, and CEU systems. This should only take a few days if you are lucky. Finally, you have to pull this data together and somehow get the certificates to... Read more »

kchopson

Mobile Monday: ORI and EventRebels Announce Partnership to Provide New Seamless Event Analytics Solution

Herndon, Va. – April 9, 2015 – ORI, a market research and strategic business intelligence firm, and EventRebels, a leading provider of online registration, mobile and web software for conferences and trade shows, today announced a partnership that will enable them to offer meeting and event planners a new seamless event analytics solution to mine smarter and more actionable insights from attendee registration data and post-event evaluations. On the front end of this solution, EventRebels’ ER Online registration product for conferences and trade shows aggregates and breaks down demographics and other important data on attendees to help event organizers better... Read more »

kchopson

Increase Your Workshop Survey Response Rates

There are few ways to better determine how your audience feels about your workshop than a survey. Until recently, most workshop questionnaires were conducted by having a stack of paper surveys placed on a table at the back of the room. If the planners were lucky, a few people would grab a piece of paper and turn it in before the conference was over. However, most attendees ignored the survey because they were in a rush to get to the next event, or didn’t want to hassle with finding a pen and a hard surface to complete the survey. For... Read more »

lbradford

5 Tips for Writing Effective Event Survey Questions

Surveys are one of the most important tools for event planning. Without feedback, it’s impossible to gauge the success of an event. The greatest strength of surveys is their versatility–use surveys before, during, and after your event to measure your attendees’ interest and satisfaction. Send out a survey before your event to ensure you will meet your attendee’s expectations. Use surveys after an event to see where you’ve excelled and pinpoint what will need improvement next time. Surveys can be one of the easiest and most effective ways to obtain attendee feedback. However, your survey results are only as reliable... Read more »

kchopson

Why Meeting Planners Should Use Software in the Cloud

One of the hottest words being thrown around these days is the “Cloud.”  Though Cloud seems new and trendy, it actually refers to something almost as old as the Internet. Cloud-based software is very simple to define – rather than software you install on your computer, Cloud-based software runs on the Internet and generally requires little or no installation.  If you are using GMail, HotMail, or AOL you are already “in the Cloud.” Benefits Here are some of the benefits that immediately accrue to you if you move to Cloud-based software.  First of all you avoid the pain of installing... Read more »

What You Need in Your Conference Registration Software, Part 3

In our last posting we continued our review of the right technology for your conference registration software. We mentioned that a full conference registration package should have all of these elements (where applicable): • Online Registration with Conditional Logic • Flexible Pricing and Discounting • Membership database links • Self-Service registration • Transaction Based Accounting • Exhibitor Management • E-Marketing • Real-time Custom Reports • Onsite Registration • Post-conference surveys We will now look at how e-marketing allows you to take your data and increase your attendances and participation in your conferences.