Blog

  • Mobile Apps: Attendees Looking Down = Attendee Engagement Going Up

    You stood in line 6 hours for tickets. You’ve waited months for this day to come. You’re finally seeing that band you love live! You get to your seat, the music starts, and a cloud of smoke erupts from the stage. The band starts to play and you are instantly disappointed. Not because the band isn’t everything you dreamed of and more, but because you’re watching their performance through the thousands of tiny mobile devices being held up in front of you. Nobody can deny that technology has changed the way we experience live events, and not always for the... Read more »


  • kchopson

    When You Should NOT Use Facebook for RSVPs

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    Talk about a total fiasco! What looked like an exciting record opening party for a popular artist resulted in scores of angry people and certainly a black eye for the event planner. The event seemed simple enough. It was to be held in a popular restaurant that could accommodate about eighty people. Since the event was free, the planner simply wanted a list of people attending. She even announced the event on Facebook, which would seem to guarantee that they could easily sell out the event. This is where the problems began. The planner wanted people to bring tickets in... Read more »


  • lbradford

    Room Block Piracy Affects More than the Bottom Line

    An Update on Room Block Piracy and Poaching in the Meetings Industry Photo credit: Online Trading Academy via flickr.com. Earlier this year, the Convention Industry Council’s (CIC) Accepted Practices Exchange (APEX) Initiative organized a workgroup to focus on the issue of room block piracy and poaching. The APEX Room Block Poaching Workgroup conducted an initial survey of meeting professionals in April to gauge the scope of this issue. Meeting professionals from a wide variety of industries responded to the survey, providing insight on how this issue has affected their events. In a presentation at the IMEX Exhibition in Frankfurt in... Read more »


  • kchopson

    Meeting Contract Wording for the Worst Case

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    Unexpected events such as Ebola can cause havoc for travel and, consequently, for meetings. This has forced meeting planners to pay more attention to a term that has often been cloaked in mystery. The term is “force majeure”, which literally means “superior force”. While to most people this phrase means an “Act of God”, this phrase actually has a specific legal definition. When used in a legal contract, this provision excuses a party from liability if some unforeseen event beyond the control of that party prevents it from performing its obligations under the contract. To meeting planners, what this means... Read more »


  • kchopson

    Using Evernote for Business: How Evernote can Help Meeting Planners

    Evernote

    A common difficulty in event management is organization; keeping track of constant changes and updates is hard. Using Evernote for business can keep you organized and sync your notes across all of your devices. Ask yourself:  Have you ever walked into a site visit with a paper notebook in your hand, furiously sketching notes throughout the day? When you got back to the office, did you then take a few hours to type those notes into your laptop so you could report your findings? Have you occasionally misplace your notebook in a stack of other notebooks? If you have a... Read more »