Blog

  • lbradford

    Protect Your Room Block from Pirates

    Pirate Flag

    These days, pirates are not just found on the high seas, they’re also abundant in the meetings industry. However, room pirates are not in search of buried event treasure. These unauthorized housing companies are after your exhibitors and attendees instead. They profit by deceiving attendees into making their hotel reservations outside of the room block. Often, housing pirates will misrepresent their companies, faking an association with your event. They will contact attendees and urge them to book their rooms immediately, saying that the room block is either sold out or near capacity. In the best case scenario, they may book... Read more »


  • kchopson

    How to Detect Counterfeit Money at the Onsite Registration Desk

    If you work onsite registration at a conference, you may find yourself occasionally in the position of accepting cash. You probably have already taken steps to make sure onsite registration payments go smoothly such as having a cash box, a good online registration system with a strong onsite module, and a procedure for transferring cash and checks to the office manager, possibly including a safe for overnight holding. One thing that may not have occurred to you is a process for identifying counterfeit money. Retailers often have procedures to check large cash denominations because this is what they do every... Read more »


  • kchopson

    Why You Should Not Organize Badges by Category

    One of the most common reasons for long lines at a conference is the inability of the staffers at the registration desk to find an attendee’s badge. This happens frustratingly often, even to a person that has successfully pre-registered for the show. There are many causes for long lines, but one of the most common is organizing badges in an inappropriate fashion. In particular, planners often sort attendees by the category of registration, rather than by name. Let’s see why this is not a good idea and the confusion it can cause. Member versus Non-Member. Because it is important to... Read more »


  • kchopson

    Product Review: SpeakerBlast

    SpeakerBlast

    At a recent gathering of the Baltimore Tech Breakfast, I saw a demonstration of technology that could change the way A/V is used at events. The product is called SpeakerBlast and instead of using a central speaker system, it uses Internet connected devices as the broadcasting medium. So in lieu of the labor and expense of installing A/V hardware, the system sends the audio presentation through smartphones, laptops and tablets. A real life example of the technology was demonstrated at the Tech Breakfast. The most remarkable aspect of the demonstration was that the music always stayed in sync despite being... Read more »


  • kchopson

    How to Find Out If Your Email is Spammy

    Spam

    You probably send out Email blasts all the time with high deliverable rates, especially if you use a reliable Email management service. However, once in a while you find out that your messages are getting disproportionately stopped by spam filters. Why this is happening is a mystery because you are not doing anything you have not done before. Or are you? Spam filters often use a weighting system to determine if an Email is legitimate or not. If the weight falls below a certain threshold the filter flags the message as spam and it is not delivered to the intended... Read more »