Posts Categorized: Onsite

Mobile Monday: The Battle For Wearables Begins and What That Means For Events

Event Rebels Mobile Monday

In a battle over who can make consumers keep their phones in their pockets and wear their phones on their face and wrists instead, there seems to be only one true winner, the consumer. As producers of face-to-face human interaction, event planners have a unique opportunity to utilize wearables in a way that may not be used daily. We have a responsibility of being ahead of the trends and looking for ways to incorporate new tech into our events. Google glass has found more of a home in business than the consumer sector, but you shouldn’t expect the same results... Read more »

kchopson

When You Should NOT Use Facebook for RSVPs

Thumbs down

Talk about a total fiasco! What looked like an exciting record opening party for a popular artist resulted in scores of angry people and certainly a black eye for the event planner. The event seemed simple enough. It was to be held in a popular restaurant that could accommodate about eighty people. Since the event was free, the planner simply wanted a list of people attending. She even announced the event on Facebook, which would seem to guarantee that they could easily sell out the event. This is where the problems began. The planner wanted people to bring tickets in... Read more »

kchopson

Rant: Bring Enough Badge Stock!

Zebra GX430t printer

I’ve seen it happen too many times. Concerns about wastage and “costs” leads planners to not bring enough badge stock to their conference. This happens particularly frequently when “six-up” (six badges to a page) stock is used and there are a lot of badge name reprints or single badges (usually for exhibitors.) By not bringing enough stock, planners risk creating a very embarrassing situation where the stock runs out and the badges have to be printed on normal printed paper and then cut out by scissors to fit inside the holder! Needless to say, for something with a budget as... Read more »

kchopson

How to Detect Counterfeit Money at the Onsite Registration Desk

If you work onsite registration at a conference, you may find yourself occasionally in the position of accepting cash. You probably have already taken steps to make sure onsite registration payments go smoothly such as having a cash box, a good online registration system with a strong onsite module, and a procedure for transferring cash and checks to the office manager, possibly including a safe for overnight holding. One thing that may not have occurred to you is a process for identifying counterfeit money. Retailers often have procedures to check large cash denominations because this is what they do every... Read more »

kchopson

Why You Should Not Organize Badges by Category

One of the most common reasons for long lines at a conference is the inability of the staffers at the registration desk to find an attendee’s badge. This happens frustratingly often, even to a person that has successfully pre-registered for the show. There are many causes for long lines, but one of the most common is organizing badges in an inappropriate fashion. In particular, planners often sort attendees by the category of registration, rather than by name. Let’s see why this is not a good idea and the confusion it can cause. Member versus Non-Member. Because it is important to... Read more »

kchopson

Product Review: X bytes Energizes Attendees Between Sessions

X Bytes

At a recent meeting of the Association of Meeting Professionals in Washington, D.C., I had the pleasure of being introduced to Kim Bercovitz, Ph.D. (aka “Dr. Kim”), President and Chief Exercise Officer (CEO) of a very interesting company called Exercise Bytes. Their company offers a quick and efficient solution to the problem of attendee fatigue. As you probably know, between lots of sitting and too much eating attendees can see their energy levels drop off quite a bit – especially in mid-morning and mid-afternoon. Coffee breaks are often seen as the remedy, but the caffeine boost will usually wear off... Read more »

kchopson

Ways to Make Sure People Pay Their Registration Fees

In a perfect world everybody would pay their registration online with the amount due in full and with a credit card. Unfortunately, in many cases that may not be the only way to register that you’ll be able to offer. Especially with meetings with high fees or a large number of government or international attendees, you may have to offer the choice of registering with a Purchase Order or a promise that a check or wire transfer will be issued. If your meeting is in this category, you know that this creates a ton of extra work and can hurt... Read more »

lbradford

Protecting Privacy at Events

Events no longer exist solely in the physical realm. With event registration forms, websites, apps, and social media accounts, a fair amount of information is being collected and shared online. How will your attendees know that you are taking the appropriate steps towards protecting their privacy? Consider writing a clear and comprehensive privacy policy. Include information about how you plan to collect, use, and disclose your registrants’ personally identifiable information. This article will examine everything you need to consider as you develop your event’s privacy plans. What is personally identifiable information? The first step to protecting personally identifiable information is... Read more »

kchopson

What is the Deal with All These Codes on My Badge?

There has been a lot of talk in the last few years about using various codes on attendee badges to expedite the exchange of information between attendees, exhibitors, or both. These “codes” take the form of some image that has no meaning to a person but are meant to be read by a device (“machine readable.”) These codes not only differ visually, but they also function in quite different ways. Here is a break-down of the most popular codes used on badges at meetings and events. A 1D Bar Code (i.e. One Dimensional) is a simple code typically representing a... Read more »